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Our handpans are elaborately crafted by hand. Even though our handpans are made with the utmost care and craftsmanship, natural differences in color, slight variations in design and minimal manufacturing marks, such as fine scratches or unevenness on the tone fields and the sound body, may occur.

Visible hammer marks, which are caused by the precise tuning of the instrument by hand, are characteristic features of handmade handpans. They are evidence of authentic craftsmanship and do not represent a quality defect. On the contrary, they emphasize the uniqueness of each instrument.

Pre-orders:
Are you interested in a handpan that we don't currently have in stock? No problem, we can have your desired handpan made for you.

Custom-made products:
At Handpan.World you can order your handpan exactly as you want it - be it the scale, the note layout or other individual details.

Do you have a special scale or note layout in mind that we don't offer as standard? We can have your handpan made to your specifications by the manufacturer of your choice.

Contact us by email at service@handpan.world or by phone if you have any special requests.

Our handpans are manufactured with the utmost care and precision to guarantee the highest sound quality. However, this quality takes time. Below you will find an overview of the estimated production time for your handpan:

Estimated production time:

• Standard instruments (9-12 notes, root notes G3 to B2): approx. 4 to 10 weeks
• Custom-made instruments with low tunings (fundamental A2-E2): up to 3 months
• Bottomnote instruments up to 15 notes: up to 3.5 months
• Bottom-note instruments up to 21 notes: up to 4 months
• Longer production times are to be expectedfor the manufacturers Svaraa, Aya Sounds, NamiPan and Handromeda, in particular due to the high volume of orders.

Note: The stated production times are estimates and do not represent binding delivery dates. Additional factors such as shipping times or possible customs clearance may extend the delivery time.

The estimates are based on our previous experience and are provided without guarantee. Depending on the order situation, delays in the processes or unforeseeable events, the actual production time may vary and may be shorter or longer.

You are welcome to contact us at any time to inquire about progress and estimated delivery times.

Note: All items not in stock are produced separately at the customer's request and are considered custom-made in accordance with § 312 d para. 4 BGB .

Pre-orders in accordance with Article L 121-20-12 of the Consumer Code are expressly not offered.