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Shipping policy



Price information incl. statutory VAT:
The prices stated on the product pages include the applicable statutory VAT. For orders from an EU country, the VAT valid in the country of the purchaser will be charged. For orders from outside the EU no VAT will be charged and will not be calculated in the order process. VAT is usually charged by the responsible customs office upon import and is paid by the buyer to the responsible customs or tax authorities. For details on import costs, import sales tax and other fees, please contact the relevant authorities.

Insured shipping:
We ship your order fully insured. In case of loss or damage, the shipping insurance will take effect. The buyer is required to report loss or damage immediately. In case of damage during transport, any damage to the packaging must be documented pictorially and made available to us.

Shipping within the EU:
Delivery is free of charge [ 0 € ] if the minimum order value is five hundred euros [ 500,00 € ] within the EU. Orders below the minimum order value will incur additional shipping costs of four euros fifty [ 4,50 € ].

Shipping outside the EU (Worldwide):
Orders outside the EU may incur additional shipping costs of up to [ 80 €] and export fees of [ 50 € ]. All shipping costs and fees will be clearly communicated to you again in the shipping section during the order process.

When shipping to non-EU countries, additional taxes or costs (e.g. customs duties) may be incurred during the import process as part of your order. These taxes or costs will not be paid by us or invoiced by us, but must be paid by you directly to the relevant customs or tax authorities. You will receive a corresponding notice from the responsible customs office or parcel service when the package is delivered. For details, please contact the respective competent authorities.


Additional provisions:

The shipping costs include the statutory value added tax. Since the VAT on the shipping flat rate is calculated depending on the goods purchased, it may be reduced if goods are purchased at lower VAT rates (e.g. when purchasing books). This means that the shipping fee can only be finally calculated during the ordering process. However, it cannot be higher in the process, but only lower in your favor.



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